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Event Description

Crisis Leadership & Decision-Making for Elected Officials (MGT-340)

The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation’s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters.

The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines.

This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official’s perspective. The seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response.


  • Planning for Effective Disaster Response
  • Planning process importance
  • Role of the elected and senior official in planning
  • All-hazards based emergency operations plans
  • Plan adequacy, feasibility, and adaptability
  • Leadership & Decision Making During a Crisis
  • Responsibilities of leaders in advance of a crisis
  • Roles and functions of leaders during a crisis
  • Recognizing the Extraordinary; Improvising the Necessary Response
  • Unique circumstances
  • Departure from routine response and behavior
  • Effective adaptation
  • Risks associated with improvisation
  • Complex, Multi-jurisdictional Coordination
  • Crisis complexity
  • Leadership and command responsibilities
  • Transfer/transition of responsibility
  • Friction between organizations, agencies, and jurisdictions
  • Maintaining Scalability
  • Resource requirements
  • Task variety and load
  • Responder capabilities
  • Discussions of methods for maintaining situational awareness critical to the favorable resolution of any crisis


  • This management level course is designed for senior-elected and appointed officials and other stakeholders who may be called upon to make critical decisions during a natural or man-made catastrophe.  Although intended for an audience of senior officials from a local jurisdiction, it may also include executives from other community entities, both public and private, such as:

    • Directors of local response agencies
    • Department Heads/Chiefs from: emergency management, fire, law, Emergency Medical Services (EMS), Hazardous Materials (HazMat), public works, water, public health, health care, governmental administrative disciplines/services
    • Public Information Officers
    • Resident federal agency representatives (FBI, BATF, Secret Service, FEMA, TSA)
    • CEOs of hospitals
    • College and university representatives
    • School district superintendents
    • Airport and port facility managers
    • Department of Defense (DoD) installation commanders and representatives
    • Stadium and sports facility managers and directors of security
    • Non-governmental Organizations (NGOs) and private-sector organizations
Date(s)  Thu. Jan 23, 2020 10:00 AM - 2:00 PM 
Location Metrolina Healthcare Coalition Warehouse
3311-A Beam Rd, Charlotte NC 28217 
Google Map
Building/Room training room 
Handicap Accessibility Yes
WiFi Access Yes
Offered By Metrolina Healthcare Preparedness Region 
Primary Instructor FED, Direct Delivery 
Course Length 4 Hrs 
Course Hours
Target Audience Elected Officials 
Maximum Participants 30
# Open Seats 30
# on Wait List 0

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