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Event Description

Adult Care Licensure Complaint Investigation Training (ACLS0002)

Complaint Investigation Training

ACLS Complaint Investigation Training

Time: Day 1 (9:00am-4:30pm), Day 2 (9:00am-4:30pm)

Lead Trainer: Veronica Lee, ACLS Training Specialist

Maximum Capacity: 30

Description: The Adult Care Licensure Section (ACLS) offers Complaint Investigation Training at least twice per year to new County Departments of Social Services (DSS) staff and ACLS staff responsible for surveying and/or monitoring adult care homes.  The primary goal of this training is to enhance the knowledge and skills of new staff in investigating rule-based allegations in adult care homes.  Topic areas include: intake and analysis; investigative planning; investigation techniques and procedures; findings analysis; and written documentation.  Please bring your licensure rule books with you to the training.

Please note: It is the responsibility of the County DSS to cover the cost of the associated travel and per diem expenses of the training workshop for their staff.

If you have any questions, please contact:

Date(s)  Thu. Oct 24, 2019 9:00am - 5:00pm 
Fri. Oct 25, 2019 9:00am - 5:00pm 
Location Williams Building (Dorothea Dix Campus)
1800 Umstead Drive, Raleigh NC 27603 
Google Map
Building/Room 1800 Umstead Drive Raleigh, NC 27699 Conference Room 123B 
Handicap Accessibility No
WiFi Access  
Offered By NC Office of Emergency Medical Services 
Primary Instructor Lee, Veronica 
Course Length 2 Days 
Course Hours 16 
CEUs 16.00 
Maximum Participants 20
# Open Seats 20
# on Wait List 0

Offering Specific Information   |   |  HelpDesk: 919-825-2574   |  Email TERMS Helpdesk